FAQ and troubleshooting

Alvin Savoy avatar Mo Jebara avatar Chris Velis avatar +6
48 articles in this collection
Written by Alvin Savoy, Mo Jebara, Chris Velis and 6 others

Is Mathspace compliant with Australian Privacy Principles?

Alvin Savoy avatar
Written by Alvin Savoy
Updated over a week ago

Letter to Parents

Do you have a letter I can send to parents to introduce Mathspace?
Andie Hoyt avatar
Written by Andie Hoyt
Updated over a week ago

Practical applications for student engagement

Does Mathspace have any problems that relate math to the "real world"?
Andie Hoyt avatar
Written by Andie Hoyt
Updated over a week ago

How can I see what my students see?

Create an account to help you see Mathspace from a student persepctive
Ernest Tan avatar
Written by Ernest Tan
Updated over a week ago

Adding teachers to your school

How can you add a teacher to your school?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

What kind of data does Mathspace provide?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Printing Solutions of Custom Tasks

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Duplicate student accounts

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Why do I see "N/A" on the grades page?

Under what conditions do the grades appear on the Grades page.
Mo Jebara avatar
Written by Mo Jebara
Updated over a week ago

Assigned tasks to students who join a class

Do newly added students receive outstanding tasks?
Mo Jebara avatar
Written by Mo Jebara
Updated over a week ago

How do I encourage students to work independently?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Score on custom tasks

How are marks allocated to question in custom tasks to give the score or grade?
Andrew Crisp avatar
Written by Andrew Crisp
Updated over a week ago

Australian teachers: Using commas for place values

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

How do I download a list of student usernames and passwords?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Downloading the app

Where can I download the app for my tablet?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Mathspace and Clever Integration

How does Clever change our instructional use of Mathspace?
Andie Hoyt avatar
Written by Andie Hoyt
Updated over a week ago

Research base for Mathspace

What research informs Mathspace?
Mo Jebara avatar
Written by Mo Jebara
Updated over a week ago

Sideloading Windows app for your school

How to get the Mathspace app on Windows 10 if your IT department blocks student access to the Windows Store
Mo Jebara avatar
Written by Mo Jebara
Updated over a week ago

My students have lost points, lost data or not seeing tasks

How to make sure your students are logged in to the correct account
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Demonstrating a question

How can I show my students how to solve a problem?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

How can students view tasks that have previously been set?

Erin Byrne avatar
Written by Erin Byrne
Updated over a week ago

Changing a task's due date

Is it possible to change the due date on a task that I have assigned?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

How can students repeat a question or task to get more practice?

After getting the feedback from Mathspace, students sometimes want to redo a question or a even a whole task, to practice a little more.
Chris Velis avatar
Written by Chris Velis
Updated over a week ago

How can I enlarge Mathspace onscreen?

If you need to enlarge Mathspace for projection or for students with visual impairments, take a look here.
Chris Velis avatar
Written by Chris Velis
Updated over a week ago

Misaligned Scores on Mastery Page

Student names don't line up evenly with their mastery scores
Daniel Tu-Hoa avatar
Written by Daniel Tu-Hoa
Updated over a week ago

Syntax for Large Numbers

Why is the answer marked wrong when I use commas to separate place values?
Andie Hoyt avatar
Written by Andie Hoyt
Updated over a week ago

Drawing a tree diagram

I am struggling to construct a tree diagram.
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

World of Maths curriculum

What is the World of Maths curriculum and when would I use it?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Handwriting an x symbol

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Missing results on the Grades page

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

What are some common syntax issues students run in to on Mathspace?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Delete or remove a task

How can I delete a task that I have assigned?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Can I assign a task to just one student?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Printing questions

How to print out sets of questions
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Can students be part of multiple classes?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

How do I assign the same task again to my students to get more practice?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

I can't find the questions I am looking for

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

How will student results be displayed when tasks are assigned to more than one class?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Slow site

Reasons why Mathspace might be slow to load and what to do to resolve it
Alvin Savoy avatar
Written by Alvin Savoy
Updated over a week ago

What makes Mathspace so unique?

Mo Jebara avatar
Written by Mo Jebara
Updated over a week ago