FAQ and troubleshooting

Craig Blake avatar Andie Hoyt avatar Erin Byrne avatar +6
37 articles in this collection
Written by Craig Blake, Andie Hoyt, and Erin Byrne and 6 others

Using the Mathspace app

How can I write my answers in to Mathspace on my touch-screen device?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Downloading the app

Where can I download the app for my phone or tablet?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Mathspace and Clever Integration

How does Clever change our instructional use of Mathspace?
Andie Hoyt avatar
Written by Andie Hoyt
Updated over a week ago

Finding a lesson in the ebook

What's the best way to access lessons in the ebook?
Erin Byrne avatar
Written by Erin Byrne
Updated over a week ago

What is mastery? A quick re-cap

Dan from our team explains what mastery is in an easy-to-understand video
Nicola Wall avatar
Written by Nicola Wall
Updated over a week ago

Sideloading Windows app for your school

How to get the Mathspace app on Windows 10 if your IT department blocks student access to the Windows Store
Mo Jebara avatar
Written by Mo Jebara
Updated over a week ago

My students have lost points, lost data or not seeing tasks

How to make sure your students are logged in to the correct account
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Using Mathspace on a web browser

What does Mathspace look like on a web browser?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

How can students repeat a question or task to get more practice?

After getting the feedback from Mathspace, students sometimes want to redo a question or a even a whole task, to practice a little more.
Chris Velis avatar
Written by Chris Velis
Updated over a week ago

How can I enlarge Mathspace onscreen?

If you need to enlarge Mathspace for projection or for students with visual impairments, take a look here.
Chris Velis avatar
Written by Chris Velis
Updated over a week ago

Misaligned Scores on Mastery Page

Student names don't line up evenly with their mastery scores
Amber Evenson avatar
Written by Amber Evenson
Updated over a week ago

Syntax for Large Numbers

Why is the answer marked wrong when I use commas to separate place values?
Andie Hoyt avatar
Written by Andie Hoyt
Updated over a week ago

Feedback about a specific question

What happens if I think there is an error with a question?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Change Curriculum focus

How students and teachers can change their default Curriculum focus
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Drawing a tree diagram

I am struggling to construct a tree diagram.
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

World of Maths curriculum

What is the World of Maths curriculum and when would I use it?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Handwriting an x symbol

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Missing results on the Grades page

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Inserting symbols

How can you insert Mathematical symbols if you can't type them in?
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

What are some common syntax issues students run in to on Mathspace?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Can I assign a task to just one student?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Printing questions

How to print out sets of questions
Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Can students be part of multiple classes?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

How do I assign the same task again to my students to get more practice?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

I can't find the questions I am looking for

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

How will student results be displayed when tasks are assigned to more than one class?

Craig Blake avatar
Written by Craig Blake
Updated over a week ago

Slow site

Reasons why Mathspace might be slow to load and what to do to resolve it
Mansour Behabadi avatar
Written by Mansour Behabadi
Updated over a week ago

What makes Mathspace so unique?

Haydn Ewers avatar
Written by Haydn Ewers
Updated over a week ago